DIR-CPO-4722: Software Solutions Services
LABUSA offers preferred pricing and priority service on Software Solutions Services, including installation, configuration, training, maintenance, support, licensing compliance services, and license management services for qualified agencies through the Texas Department of Information Resources (DIR) contract number DIR-CPO-4722. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state.
A full set of contract documents can be found at State of Texas DIR-CPO-4722.
Email as a Service (EaaS)
Enterprise Email, calendar, contacts and messaging, with mobile support and archive & eDiscovery capabilities. Benefit from the routine management of hardware, anti-virus, and spam filtering software.
Electronic Fax as a Service (eFaaS)
Solution for sending and receiving fax communication via an internet web browser or cloud application. No need for equipment. Just internet and a web browser. Secure, reliable, and cost-effective.
Ordering Information
Contract NumberDIR-CPO-4722
Point of ContactDIR Priority Sales Team
Office281-393-8003 | Toll-Free: 1-888-842-7003
EmailDIR@labusa.com | Fax Number: 630-570-5300
Please reference contract number "DIR-CPO-4722" when requesting a quote.
Key Features | Email as a Service (EaaS)
Cloud-hosted business email platform with high availability and uptime guarantees.
Built-in spam and phishing protection with advanced threat detection.
Secure, encrypted email transmission and storage to meet compliance requirements.
Scalable mailbox sizes and flexible user management.
Seamless integration with calendars, contacts, and collaboration tools.
Migration assistance from existing email systems with minimal downtime.
Centralized administration and reporting dashboard.
Key Features | Electronic Fax as a Service (eFaaS)
Send and receive faxes securely via email, web portal, or mobile app.
No need for physical fax machines, phone lines, or on-premises servers.
End-to-end encryption for secure document transmission.
Digital fax archiving with searchable storage.
Compliance with industry standards such as HIPAA, GDPR, and SOX.
Scalable service to support multiple users and high fax volumes.
Integration with document management systems and cloud storage.
Voluntary Product Accessibility Template (VPAT)
The following Voluntary Product Accessibility Templates (VPAT™) explains how LABUSA’s information and communication technology (ICT) products including the supporting software, hardware, electronic content, and documentation meets the Revised 508 Standards for IT accessibility.
Support
Telephone and email support is included from 7:00am - 6:00pm CT Monday – Friday.
Service has offers 99.999% network availability service level agreements (SLAs) (https://labusa.com/sla). LABUSA provides DIR customers with dedicated experienced personnel to work directly with the client officials toward one common goal – to assure the agency gets the best solutions.
For more information on the Information and Communication Technology (ICT) Cooperative Contracts Program visit
https://dir.texas.gov/View-About-DIR/Pages/Content.aspx?id=41